The Upload a Test feature is a service operated by VITAMIN-ONE FORMULAS LTD. (“VitaminLab”) that allows practitioner clients to upload patient lab results for the purpose of creating a recommended formula for the practitioner’s patients. This Privacy Policy describes how data submitted through the Upload a Test feature is collected, stored, used, and protected.

Practitioner Responsibility

By using the Upload a Test feature, practitioners confirm that:

  • They have the legal right to share the lab results and related patient data under HIPAA and/or other applicable regulatory requirements in their jurisdiction.
  • They understand that VitaminLab relies on this representation and does not independently verify the practitioner’s right to disclose such information.

Practitioners should not use the Upload a Test feature unless they agree to this Privacy Policy and are authorized to share the relevant patient information.

Data Collection and Storage

  • Lab Results: The lab results uploaded through this feature are transmitted directly to VitaminLab’s HIPAA-compliant data storage partner, Box.com.
  • Access Control: Lab results stored in Box.com are only accessible to team members who require access in order to:
    • formulate personalized supplement recommendations,
    • perform quality control, or
    • ensure the proper functioning of the Upload a Test service.
  • Resulting Formula: The only data retained outside of Box.com is the resulting formula created based on the uploaded lab results.

Data Retention

  • Patient information uploaded to Box.com through the Upload a Test feature will be retained for 180 days.
  • After 180 days, the uploaded patient information will be deleted and no longer accessible to VitaminLab.
  • The resulting formula may be retained in accordance with VitaminLab’s standard business and compliance processes.

Use of Data

Patient lab data uploaded through the Upload a Test feature will be used solely for the purpose of:

  • creating a recommended formula for the practitioner’s patient,
  • ensuring quality and accuracy of the formulation, and
  • supporting the proper operation of the service.

This data will not be used for marketing or any other secondary purposes.

Security

VitaminLab uses Box.com’s HIPAA-compliant platform to safeguard uploaded lab results. Access is restricted to authorized personnel only, and measures are in place to protect patient information against unauthorized use or disclosure.

Updates to This Privacy Policy

VitaminLab reserves the right, at its sole discretion, to update, amend, and/or change this Privacy Policy without prior notice and at any time. Updates to this Privacy Policy will be posted here, and continued use of the Upload a Test feature following the posting of any such changes shall automatically be deemed acceptance of all changes.