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FAQ’s

You have the choice of either vegetable capsules or powder for your VitaminLab formula. For powder formulas, we offer both berry flavored and unflavored options which are sweetened with stevia. Unsure of what would work best for you? Click here to help you decide!

Just simply follow the dosage directions on your label. For powder formulas, use the scoop provided and mix your daily dose with water, juice or a smoothie. For best taste, we suggest drinking immediately after mixing. For capsules, follow your suggested daily capsule dose. You can split your capsules up throughout the day if preferred. We recommend taking your capsules with a meal, rather than on an empty stomach.

We have found that on average it takes at least 3 months for people to notice a difference in their health after starting a new supplement. As a result, our formulas are typically sent as 3 month formulas to provide you the most cost effective option that will allow enough time for your body to adjust and begin correcting deficiencies. You have the option of selecting both 3 month and 1 month supply durations. You will automatically be sent refills for both options so you never have to worry about running out of vitamins again!

You can make changes to your formula up to 14 days prior to your next refill date. Contact us if you wish to make adjustments at orders@getvitaminlab.com

VitaminLab is a subscription service that sends your formula automatically to you either every month or every 3 months, depending on which option you select. You will be billed for your formula on a monthly basis, for both the 1 month and 3 month supply options. You can modify, pause or cancel your order up to 14 days prior to your renewal date.

Our formulas are made in an FDA registered and GMP compliant facility located in British Columbia, Canada.

Shipping is free for all orders within North America. For international orders, your shipping fee will be calculated once your delivery information has been entered during the checkout process. Please note that if you are ordering a 90 day formula with international shipping, the shipping fee will be split across your three monthly payments. For example, $30 shipping will add $10 to each month of your three monthly payments.

All taxes are included in the monthly cost shown in the checkout process. International orders may be subject to duties or custom charges upon delivery. The recipient will be responsible for potential duties owed.

Yes, we accept all forms of blood and DNA testing from many of the major companies including Spectracell, Genova Diagnostics, 23&Me, DNAFit and InsideTracker. For DNA testing, please upload your results under the “Upload DNA” tab. For blood testing results, you can send those in via email.

VitaminLab formulas are completely customized to you and are made by hand. Once you have placed your order, please allow approximately 10 business days for your order to be completed and delivered. For international orders the shipping time may vary based on your location.

Do You Need Assistance?

The VitaminLab team is available to answer your questions